Tue, Jun 21 at 2:50 PM-----Original Message-----
From: John A. Sullivan III <jsullivan@opensourcedevel.com>
To: evolution-list@gnome.org
Subject: [Evolution] Problem with IMAP subscriptions
Date: Tue, 21 Jun 2022 14:43:21 -0400
Hello, all. I'm having a nightmare of a time with IMAP subscriptions.
I have used Evolution for many, many years. Two years ago, I added an
IMAP account from Tigertech.net and was surprised to see all my IMAP
subfolders show up under my Inbox (contrary to the Evolution
instructions). However, it worked fine.
Yesterday, I added a second account and moved those subfolders to the
new account. All appears fine on the back end. If I use the
Tigertech.net web mail, the folders are in the new account and at the
same level as the Inbox and they are no longer under the old account.
However, now both of those accounts in Evolution initially show
subfolders but then they all disappear from the view. When I try to
manage subscriptions, they all appear under the Inbox rather than peer
to it. I've tried moving them to a peer level for the few moments they
appear and, it first displays them as peers but then they disappear.
Manage subscriptions still shows them under the Inbox.
I can get them to briefly re-appear by disabling and re-enabling the
account but then they disappear and the focus jumps to the Junk folder.
I can see Evolution synchronizing the folders. I ran Evolution from
the command line but saw no errors.
I have restarted Evolution
Killed all processes and restart Evolution
Rebooted
Uninstalled and Purged Evolution
Uninstalled, Purged, and deleted all hidden folders for Evolution
No matter what I do, the folders show up under the Inbox in the Manage
Subscriptions dialog and they disappear from the view.
I very reluctantly tried KMail and it behaves as expected.
Most of the subfolders contain email but one subfolder contains other
folders which contain email (and one more nesting in one case).
How do I get these subscribed subfolders to again appear in Evolution?
Thanks - John
_______________________________________________
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evolution-list@gnome.org
To change your list options or unsubscribe, visit ...
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I should mention that I occasionally see errors such as these but not
all the time:
Error while Downloading new messages for offline mode in
“jsullivan@flameoflove.info : INBOX/Countries/Fiji”.
Error fetching message: unknown body response
Error while Downloading new messages for offline mode in
“jsullivan@flameoflove.info : INBOX/Countries/Australia”.
Error fetching message: unknown body response- Tue, Jun 21 at 2:54 PM-----Original Message-----
From: John A. Sullivan III <jsullivan@opensourcedevel.com>
To: evolution-list@gnome.org
Subject: Re: [Evolution] Problem with IMAP subscriptions
Date: Tue, 21 Jun 2022 14:50:07 -0400
-----Original Message-----
From: John A. Sullivan III <jsullivan@opensourcedevel.com>
To: evolution-list@gnome.org
Subject: [Evolution] Problem with IMAP subscriptions
Date: Tue, 21 Jun 2022 14:43:21 -0400
Hello, all. I'm having a nightmare of a time with IMAP subscriptions.
I have used Evolution for many, many years. Two years ago, I added an
IMAP account from Tigertech.net and was surprised to see all my IMAP
subfolders show up under my Inbox (contrary to the Evolution
instructions). However, it worked fine.
Yesterday, I added a second account and moved those subfolders to the
new account. All appears fine on the back end. If I use the
Tigertech.net web mail, the folders are in the new account and at the
same level as the Inbox and they are no longer under the old account.
However, now both of those accounts in Evolution initially show
subfolders but then they all disappear from the view. When I try to
manage subscriptions, they all appear under the Inbox rather than peer
to it. I've tried moving them to a peer level for the few moments they
appear and, it first displays them as peers but then they disappear.
Manage subscriptions still shows them under the Inbox.
I can get them to briefly re-appear by disabling and re-enabling the
account but then they disappear and the focus jumps to the Junk folder.
I can see Evolution synchronizing the folders. I ran Evolution from
the command line but saw no errors.
I have restarted Evolution
Killed all processes and restart Evolution
Rebooted
Uninstalled and Purged Evolution
Uninstalled, Purged, and deleted all hidden folders for Evolution
No matter what I do, the folders show up under the Inbox in the Manage
Subscriptions dialog and they disappear from the view.
I very reluctantly tried KMail and it behaves as expected.
Most of the subfolders contain email but one subfolder contains other
folders which contain email (and one more nesting in one case).
How do I get these subscribed subfolders to again appear in Evolution?
Thanks - John
_______________________________________________
evolution-list mailing list
evolution-list@gnome.org
To change your list options or unsubscribe, visit ...
https://mail.gnome.org/mailman/listinfo/evolution-list
I should mention that I occasionally see errors such as these but not
all the time:
Error while Downloading new messages for offline mode in
“jsullivan@flameoflove.info : INBOX/Countries/Fiji”.
Error fetching message: unknown body response
Error while Downloading new messages for offline mode in
“jsullivan@flameoflove.info : INBOX/Countries/Australia”.
Error fetching message: unknown body response
-----
Ack! Out of practice reporting these:
I'm running Evolution 3.38.3-1 on Debian 11.3 
Wed, Jun 22 at 9:10 AMOn Tue, 2022-06-21 at 14:53 -0400, John A. Sullivan III wrote:
> -----Original Message-----
Hi,
your way of replying to your original mail is quite confusing. I'm
sorry to say that, but it is.
> However, now both of those accounts in Evolution initially show
> subfolders but then they all disappear from the view.
Yours 3.38.3-1 is very old, I do not recall whether there was anything
specific for your issue fixed between all the months (the 3.38.3 had
been released at the beginning of the 2021). I see something related to
the IMAP subscriptions landed in 3.38.4, but whether it's related I do
not know.
> When I try to manage subscriptions, they all appear under the Inbox
> rather than peer to it.
As far as I can tell, what you see is what the server advertises. Some
servers can succeed with the move, but then reject the operation
internally.
When you remove ~/.cache/evolution/mail/<imap-account-uid> , then the
next start of Evolution the cache will be re-populated from scratch,
which means it can fix any inconsistencies in the local cache. It also
mean the account data will be all downloaded again, which can take time
and will use the network bandwidth.
I'm not sure whether your problem is the folder position relative to
the Inbox or the folders not being shown at all. You can set whether
you want to see only subscribed folders in the account Properties->
Receiving Options tab. When you disable "Show only subscribed folders"
you'll see all the folders advertised by the server.
> Error fetching message: unknown body response
It looks like the server is returning something the IMAPx code cannot
decode. It would worth to test this with a more recent version. The
Flathub.org version is the easiest way how to get the latest stable
version without influencing the host machine. It has its downsides too,
but at least for testing of the newer version, or when there's no other
option how to get to the latest version, it's perfectly sufficient.
Bye,
Milan- Wed, Jun 22 at 12:52 PMHello, Milan. My apologies; I was trying to avoid top posting. And
also thank you for your many years of service - it has bee a very long
time since I posted and I'm glad to see you still involved. I'll answer
in-line - John
-----Original Message-----
From: Milan Crha via evolution-list <evolution-list@gnome.org>
Reply-To: Milan Crha <mcrha@redhat.com>
To: evolution-list@gnome.org
Subject: Re: [Evolution] Problem with IMAP subscriptions
Date: Wed, 22 Jun 2022 15:05:15 +0200
On Tue, 2022-06-21 at 14:53 -0400, John A. Sullivan III wrote:
> -----Original Message-----
Hi,
your way of replying to your original mail is quite confusing. I'm
sorry to say that, but it is.
> However, now both of those accounts in Evolution initially show
> subfolders but then they all disappear from the view.
Yours 3.38.3-1 is very old, I do not recall whether there was anything
specific for your issue fixed between all the months (the 3.38.3 had
been released at the beginning of the 2021). I see something related to
the IMAP subscriptions landed in 3.38.4, but whether it's related I do
not know.
> When I try to manage subscriptions, they all appear under the Inbox
> rather than peer to it.
As far as I can tell, what you see is what the server advertises. Some
servers can succeed with the move, but then reject the operation
internally.
[John - when I look at the folder structure using the provider's web
mail, the folders are peer to the Inbox rather than underneath it.]
When you remove ~/.cache/evolution/mail/<imap-account-uid> , then the
next start of Evolution the cache will be re-populated from scratch,
which means it can fix any inconsistencies in the local cache. It also
mean the account data will be all downloaded again, which can take time
and will use the network bandwidth.
[John - I have tried that. I've also completely uninstalled, purged,
and deleted every hidden file I could find including the
.cache/evolution folder.]
I'm not sure whether your problem is the folder position relative to
the Inbox or the folders not being shown at all. You can set whether
you want to see only subscribed folders in the account Properties->
Receiving Options tab. When you disable "Show only subscribed folders"
you'll see all the folders advertised by the server.
[John - the folders are not showing at all. The reason why I mentioned
the position relative to the Inbox is that the Evolution manual
explicitly says that having folder with subfolders and messages under
the Inbox can be a problem with Evolution - in fact, it seems like this
problem where they are not displayed. It recommends placing them at
the top level of the account, i.e., peer to the Inbox. However,
Evolution does not allow me to do that. For example, I tried creating
a new folder directly under the account into which I could move all
these folders but, after creation, it shows up under the Inbox.
I have tried setting Receive options to show only subscribed and to
show all. Whenever I do either of those, the folders appear and then
disappear.]
> Error fetching message: unknown body response
It looks like the server is returning something the IMAPx code cannot
decode. It would worth to test this with a more recent version. The
Flathub.org version is the easiest way how to get the latest stable
version without influencing the host machine. It has its downsides too,
but at least for testing of the newer version, or when there's no other
option how to get to the latest version, it's perfectly sufficient.
Bye,
Milan
_______________________________________________
evolution-list mailing list
evolution-list@gnome.org
To change your list options or unsubscribe, visit ...
https://mail.gnome.org/mailman/listinfo/evolution-list - Wed, Jun 22 at 5:10 PMOn Wed, 2022-06-22 at 12:52 -0400, John A. Sullivan III wrote:
> I'll answer in-line
Hi,
I can understand your common use is to reply inline, aka the Outlook
style, but right here it's not the best choice. I do not know whether
your 3.38.3 has it, maybe it does, try to use Alternative Reply
(Ctrl+Alt+R), where you can choose to reply Quoted and then make it
clear what is new text and what you reply to. Using Reply To List is
also preferred here.
> The reason why I mentioned the position relative to the Inbox is that
> the Evolution manual explicitly says that having folder with
> subfolders and messages under the Inbox can be a problem with
> Evolution
That's new to me, both that any such thing exists in the Evolution
manual and that it should cause any trouble to Evolution. I have IMAP
accounts connecting to multiple servers with folder structure under the
Inbox with no problem.
> I tried creating a new folder directly under the account into which I
> could move all these folders but, after creation, it shows up under
> the Inbox.
Does it do it for every account you have (each on a different provider)
or on a single account only? This feels like a problem on the provider
side, like sending/using something libcamel does not understand.
> I have tried setting Receive options to show only subscribed and to
> show all. Whenever I do either of those, the folders appear and then
> disappear.
Did you close and run Evolution after such change? It can change
things. Nonetheless, I think the problem can be with the namespace the
server uses.
If you can, install the latest version from the Flathub [1] and check
how the problematic account will behave there. I know there had been
done some fixes in the namespace handling. Note that the Flatpak
version launcher "overrides" the one of the host system, thus when
you'd be running the Evolution from the GUI, it will "prefer" the
Flatpak version from the host system version.
Bye,
Milan
[1] https://flathub.org/apps/details/org.gnome.Evolution - Wed, Jun 22 at 8:39 PMOn Wed, 2022-06-22 at 23:04 +0200, Milan Crha via evolution-list wrote:
> On Wed, 2022-06-22 at 12:52 -0400, John A. Sullivan III wrote:
> > I'll answer in-line
>
> Hi,
> I can understand your common use is to reply inline, aka the Outlook
> style, but right here it's not the best choice. I do not know whether
> your 3.38.3 has it, maybe it does, try to use Alternative Reply
> (Ctrl+Alt+R), where you can choose to reply Quoted and then make it
> clear what is new text and what you reply to. Using Reply To List is
> also preferred here.
Thanks for the guidance.
>
> > The reason why I mentioned the position relative to the Inbox is
> > that
> > the Evolution manual explicitly says that having folder with
> > subfolders and messages under the Inbox can be a problem with
> > Evolution
>
> That's new to me, both that any such thing exists in the Evolution
> manual and that it should cause any trouble to Evolution. I have IMAP
> accounts connecting to multiple servers with folder structure under
> the
> Inbox with no problem.
>
> > I tried creating a new folder directly under the account into which
> > I
> > could move all these folders but, after creation, it shows up under
> > the Inbox.
>
> Does it do it for every account you have (each on a different
> provider)
> or on a single account only? This feels like a problem on the
> provider
> side, like sending/using something libcamel does not understand.
This may be a clue as to what is happening. It is a single provider. I
contacted them and they replied that one needs to use a namespace set
to INBOX and that Evolution removed the ability to do that in the GUI.
They instructed me to edit the .source file and that appears to be
working.
>
> > I have tried setting Receive options to show only subscribed and to
> > show all. Whenever I do either of those, the folders appear and
> > then
> > disappear.
>
> Did you close and run Evolution after such change? It can change
> things. Nonetheless, I think the problem can be with the namespace
> the
> server uses.
>
> If you can, install the latest version from the Flathub [1] and check
> how the problematic account will behave there. I know there had been
> done some fixes in the namespace handling. Note that the Flatpak
> version launcher "overrides" the one of the host system, thus when
> you'd be running the Evolution from the GUI, it will "prefer" the
> Flatpak version from the host system version.
>
> Bye,
> Milan
>
> [1] https://flathub.org/apps/details/org.gnome.Evolution
>
> _______________________________________________
> evolution-list mailing list
> evolution-list@gnome.org
> To change your list options or unsubscribe, visit ...
> https://mail.gnome.org/mailman/listinfo/evolution-list - Thu, Jun 23 at 2:20 AMOn Wed, 2022-06-22 at 20:39 -0400, John A. Sullivan III wrote:
> They instructed me to edit the .source file and that appears to be
> working.
Hi,
that's nice, both you sorted it out and that they support Evolution. - Thu, Jun 23 at 7:17 AMOn Thu, 2022-06-23 at 08:20 +0200, Milan Crha via evolution-list wrote:
> On Wed, 2022-06-22 at 20:39 -0400, John A. Sullivan III wrote:
> > They instructed me to edit the .source file and that appears to be
> > working.
>
> Hi,
> that's nice, both you sorted it out and that they support Evolution.
> Bye,
> Milan
>
> ____
Alas, it is not fully resolved. I set namespace=INBOX and
usenamespace=true. Now, if I fight with it and refresh the top account
a couple of times, I get an arrow to expand the Inbox and can see the
folders. But, after a while, the focus jumps to the Junk folder and
the Inbox subfolders and the arrow to expand them disappear.
What do I do next so that these remain visible after Evolution
refreshes the view?
I did check Debian Backports but that does not have a newer version of
Evolution. I'm not too keen to step out of the Debian repositories but
will if there is no other way.
Thanks - John
> ___________________________________________
> evolution-list mailing list
> evolution-list@gnome.org
> To change your list options or unsubscribe, visit ...
> https://mail.gnome.org/mailman/listinfo/evolution-list - Thu, Jun 23 at 11:09 AMOn Thu, 2022-06-23 at 07:17 -0400, John A. Sullivan III wrote:
> What do I do next so that these remain visible after Evolution
> refreshes the view?
Hi,
I do not know, I'd need to have an account with that provider for
testing.
> I'm not too keen to step out of the Debian repositories but
> will if there is no other way.
Sure, that's okay, I suggested the Flatpak just to test whether the
latest stable Evolution works better than your ancient.
You'd need to change the namespace there as well, but the files are
stored in the sandbox, under ~/.var/org.gnome.Evolution/ from the host
system.
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